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Returns, Refunds, Replacements & Cancellations Policy

Introduction

At IndiTemptation, we take pride in offering a seamless shopping experience that honors India’s vibrant artisanal traditions. However, we understand that there may be times when a product doesn’t meet your expectations or you simply change your mind. To ensure your complete satisfaction, we’ve established a transparent, fair, and globally compliant policy for Returns, Refunds, Replacements, and Cancellations.

As customers ourselves, we know how frustrating it can be when a purchase doesn’t work out as planned. That’s why we offer a hassle-free, “no fuss” guarantee to all our valued customers.

If you’re not entirely satisfied, we’re happy to provide you with the following options:

Exchange the product for an alternative of your choice of equal value.
Refund the full amount you paid for the product.

So, don’t worry! Take a deep breath and reach out to our friendly support team. We’re here to make things right for you effortlessly.

Contact Us:

Mailing Address:

Indi Temptation
Akankha Abasan, North Station Road, Tentultala,
Agarpara, Kolkata – 700109, India

Eligibility for Returns

General Eligibility

All products purchased from IndiTemptation.com are covered under our 7-Day Refund/Replacement Guarantee. To qualify for a return, the item must be unused, in the same condition as received, and in its original packaging. However, certain items are non-returnable, including:

Jewelries, bags, and paper lamps
Fabric lengths less than one meter

Damaged or Defective Items

If you receive a damaged or defective product, we sincerely apologize for the inconvenience. Please contact our customer service team within 48 hours of receiving your order to initiate a return. We will arrange for a replacement or a full refund, including any shipping costs.

Photographic Evidence: To speed up the process, we will request photos of the damage or defect.

Return Process

We aim to make returns simple and hassle-free. Follow these steps:

Step 1: Contact Customer Service

Reach out to us via the Contact Us page, email us at contact@inditemptation.com, or call within 7 days of delivery. You can also reply to any email from IndiTemptation, and our team will assist you.

For domestic (India) returns, return shipping charges are covered by IndiTemptation.
For international returns, customers are responsible for return shipping costs.

Step 2: Prepare Your Return

Pack the item securely in its original packaging, including all tags, accessories, and documentation.
Clearly mark the Product UID on the package.

Return Delivery Address:
INDI TEMPTATION
Akankha Abasan, North Station Road, Agarpara, Kolkata-700109

CONTACT:

For domestic returns, we will arrange a pickup through our logistics partner. If pickup isn’t available, you can ship the item using a reputed courier, and we will reimburse the shipping charges via a gift card for future purchases.
For international returns, customers must cover return shipping costs. We recommend careful consideration before placing international orders, as returns may not be cost-effective.

Step 3: Ship Your Return

Schedule a pickup as instructed by our team or use a trackable shipping method.
Once we receive and inspect the return, we will send a confirmation email within 5-7 business days.

Step 4: Refund or Replacement

Refunds: Issued to the original payment method within 10 business days of return confirmation. Processing times may vary depending on your bank or payment provider.
Replacements: Shipped at no additional cost, subject to availability. If the item is out of stock, a full refund will be issued. [to be in bold]

Step 5: Track Your Return

Contact our customer service team to check the status of your return. Processing times may extend during peak seasons.

Refund Policy

Customer satisfaction is our priority. If you’re not completely happy with your purchase, we offer a flexible refund policy.

Eligibility for Refunds

Refunds are available for items meeting the return criteria. Once your return is received and inspected, we will notify you of approval or rejection.

Refund Process

Original Payment Method: Refunds are issued to the original payment method (credit/debit card, UPI, digital wallet, etc.). For COD orders, refunds are processed via NEFT or gift card.
Refund Amount: You can choose between a bank refund or a gift card for future purchases. Gift cards have no expiry and are a popular choice.
Processing Time: Allow 5-7 business days for refund processing after return inspection.

Non-Refundable Charges

Original shipping costs (unless the return is due to our error or a defective/damaged item).
Customs duties and taxes for international orders (refunds may be claimed through local customs offices).

Replacements

If a product doesn’t meet your expectations, we offer replacements under the following conditions:

Eligibility for Replacements

Defective/Damaged Items: Notify us within 48 hours of delivery.
Incorrect Items: Contact us immediately upon receiving the wrong item.

Replacement Process

Return the original item as per our return process.
We will ship the replacement once the returned item is inspected. If the item is out of stock, a full refund will be issued.

Cancellations

We understand plans can change. Our cancellation policy is designed to be flexible and customer-friendly.

Cancellation Policy

Before Shipment: Cancel anytime before the order is shipped for a full refund. Contact us with your order number.
After Shipment: If the order has already shipped, you can return it upon delivery. Return shipping costs are the customer’s responsibility unless the return is due to our error.

How to Cancel an Order

Email contact@inditemptation.com or reply to any order confirmation email.
If the product has shipped but not been delivered, contact us to recall the parcel.
Partial cancellations/returns are also allowed.

Special Circumstances

Custom or personalized items cannot be canceled once production has begun.

Customer Responsibilities

To ensure a smooth experience, we kindly ask customers to:

- Inspect items upon delivery and handle them with care.
- Securely package returns in the original packaging.
- Notify us promptly for returns or cancellations.
- Provide accurate shipping and contact details.

International Returns

Customers are responsible for return shipping costs and non-refundable customs duties/taxes.

Dispute Resolution

We aim to resolve disputes fairly and promptly.

Steps for Resolution

Direct Communication: Contact our customer service team first.
Mediation: If unresolved, mediation with a neutral third party may be an option.
Arbitration: Binding arbitration under the Arbitration and Conciliation Act, 1996, in Kolkata, India.

Exclusions

Small claims court for disputes within its jurisdiction.
Class action waivers apply.

Contact Information

For questions or assistance, reach out to us:

Email: contact@inditemptation.com
WhatsApp: +91 8100392825
Toll-Free (India): xxxx-xxx-xxx
Mobile: +91 8100392825

Mailing Address

Indi Temptation
Akankha Abasan, North Station Road, Tentultala,
Agarpara, Kolkata – 700109, India

Feedback and Suggestions

Your feedback helps us improve. Share your thoughts with us anytime!

Still Have Questions?

Email contact@inditemptation.com or call +91 8100392825. We’re here to help! 🙂

Shipping Policy

Introduction

At IndiTemptation, we are dedicated to delivering your orders promptly and securely, no matter where you are in the world. Our Shipping Policy provides all the essential details about our domestic and international shipping options, timelines, costs, and procedures. We aim to offer a seamless and transparent shipping experience, ensuring your handcrafted treasures reach you safely and on time.

Whether you’re in India or abroad, this policy will guide you through every step of the shipping process, from placing your order to its arrival at your doorstep.

1. Domestic Shipping (Within India)

Free Shipping

Orders Over ₹500: Enjoy free shipping across India on all orders above ₹500. For orders below ₹500, a nominal shipping fee of ₹50 applies.
Heavy Items: Additional shipping charges may apply for heavier products. These charges are clearly mentioned on the product page to avoid surprises at checkout.

Delivery Timeline

Fast Processing: We maintain 100% inventory, ensuring all products listed on our website are in stock and ready to ship. Orders are processed and dispatched within 24-48 hours of payment confirmation.
Estimated Delivery: Delivery typically takes 10-15 business days, depending on your location. You’ll receive a confirmation email with tracking details once your order is dispatched. Delivery times may vary for each painting, as every item is uniquely handmade. Please allow for potential extra delivery time.

Shipping Methods

Preferred Carriers: We primarily use ShipRocket for deliveries. If ShipRocket is unavailable, we ship via Government Registered Bookpost or Speedpost. If you have a preferred courier, let us know, and we’ll do our best to accommodate your request.

No Hidden Costs

All-Inclusive Pricing: The price displayed on our website is the final price you pay. There are no hidden fees or additional taxes.

2. International Shipping

Global Delivery

Worldwide Shipping: We ship to most countries worldwide using trusted logistics partners like DHL Express, FedEx, Aramex, and EMS (India Speedpost).
Shipping Options: During checkout, you can select your preferred shipping method. Shipping fees are calculated based on destination, weight, and package dimensions.

Shipping Costs

Transparent Pricing: International shipping charges are displayed at checkout. Note that customs duties, taxes, and import fees are the responsibility of the recipient.

Delivery Timeline

Estimated Delivery: International orders typically take 10-15 business days to arrive after dispatch. Processing and dispatch occur within 24-48 hours of payment confirmation.
Customs Delays: Customs clearance may cause delays beyond our control. We’ll assist you in tracking your package through the process.

Tracking Your Order

Real-Time Tracking: You’ll receive a tracking number via email once your order is dispatched, allowing you to monitor its progress.

Payment with International Cards

Flexible Payment Options: We accept international credit/debit cards for all orders, including those shipped to Indian addresses.

3. Order Processing

Fast and Efficient Processing

Inventory Assurance: All items listed on our website are in stock and ready to ship.
Processing Time: Orders are processed within 24-48 hours of payment confirmation. Weekend or holiday orders are processed the next business day.

Order Confirmation

Email Notification: You’ll receive an order confirmation email with details like order number, billing information, and shipping address.
Dispatch Notification: Once your order is dispatched, you’ll receive another email with tracking details.

4. Delivery Timeline

Domestic Delivery

Estimated Timeline: Delivery within India takes 7-10 business days after dispatch. Remote areas may take longer. [in bold]
Peak Periods: Delivery times may extend slightly during holidays or sales due to high order volumes.

International Delivery

Global Reach: International orders typically take 10-15 business days after dispatch, depending on the destination.
Customs Delays: Customs procedures may cause delays, which are beyond our control.

5. Address Changes

Modifying Your Shipping Address

How to Request: Contact us at contact@inditemptation.com or call to update your address before the order is dispatched.
Order Status: Address changes are only possible if the order is still being processed. Once dispatched, contact the courier directly for redirection options.

6. Warranty and Hidden Costs

No Hidden Fees

All-Inclusive Pricing: The price you see is the price you pay, with no additional taxes or fees for domestic orders above ₹500.

Warranty Information

Product Guarantee: Our handcrafted items may have slight variations, which are not defects but part of their unique charm. For defective products, refer to our Returns & Cancellations Policy.

7. Special Requests

Customized Shipping Solutions

Preferred Courier: Let us know if you have a preferred courier, and we’ll try to accommodate your request.
Gift Orders: We offer gift-wrapping and personalized notes upon request.
Bulk Orders: Contact us for customized shipping solutions for bulk or corporate orders.

8. Tracking Your Order

Real-Time Order Tracking

Tracking Information: Use the tracking number provided in your dispatch confirmation email to monitor your order’s progress.
Updates: You’ll receive regular updates on your order status.

Tracking Issues

Delayed Tracking: Allow 24-48 hours for tracking information to update.
Missing Package: Contact us if your package is lost or significantly delayed.

9. Shipping Restrictions

Location-Based Restrictions

Restricted Areas: Some regions may have delivery restrictions due to logistical or legal constraints.
Alternative Solutions: We’ll work with you to find a solution, such as using a different courier or shipping to an alternative address.

Product-Based Restrictions

Hazardous Materials: Certain items may not be eligible for delivery to specific locations.
Oversized Items: Additional charges and extended delivery times may apply for oversized or heavy items.

10. International Customs

Customs Duties and Taxes

Customer Responsibility: Customs duties, taxes, and import fees are the recipient’s responsibility.
Customs Clearance: We provide all necessary documentation for customs clearance.

Customs Contact Information

Assistance: Contact us if you encounter issues with customs clearance.

11. Contact Information

We’re Here to Help
For questions or concerns about our Shipping Policy, reach out to us:

Email: contact@inditemptation.com
WhatsApp:+91 8100392825
Toll-Free (India):xxxx-xxx-xxx
Mobile:+91 8100392825

Mailing Address:
Indi Temptation
Akankha Abasan, North Station Road, Tentultala,
Agarpara, Kolkata – 700109, India

Feedback and Suggestions
Your feedback helps us improve. Share your thoughts with us anytime!

Still Have Questions?
Email contact@inditemptation.com or call +91 8100392825. We’re here to help! 🙂

Payment Policy

Introduction

At IndiTemptation, we strive to make your shopping experience as smooth and secure as possible. We offer a variety of payment methods to cater to both our domestic and international customers, ensuring that transactions are simple, transparent, and safe. Whether you’re shopping from within India or from anywhere else in the world, we’ve got you covered with reliable payment options.

This Payments Policy outlines the available payment methods, security measures, and answers to common questions regarding payments on IndiTemptation. We are committed to providing you with a hassle-free experience, from the moment you select your items to the final step of checkout.

1. Payment Methods

Domestic Payments (Within India)

We offer a range of payment options for our customers shopping from within India:

Credit/Debit Cards: We accept all major credit and debit cards, including VISA, MasterCard, and American Express (AMEX). Simply enter your card details at checkout to complete your purchase.
Net Banking: You can pay directly from your bank account using our secure net banking option. We support multiple banks across India to facilitate seamless transactions.
UPI Payments: We support Unified Payments Interface (UPI) payments, providing a fast and convenient way to pay directly from your UPI-linked bank account. Simply select the UPI option at checkout, enter your UPI ID, and authorize the payment from your UPI app.
E-Gift Vouchers: Redeem IndiTemptation E-Gift Vouchers at checkout for a convenient and thoughtful way to shop.
Cash on Delivery (COD): Available for orders being delivered within India, COD allows you to pay for your order upon delivery. This service is supported by our trusted logistics partner, ShipRocket Express. For orders placed from cities not covered by ShipRocket, we will request payment via online transfer or bank deposit.

International Payments (Outside India)

For our international customers, we offer secure and convenient payment options:

International Credit/Debit Cards: We accept payments from all major international credit and debit cards. Transactions are processed through our secure payment gateway, powered by Razorpay, which uses SSL encryption technology to protect your card information.
PayPal: For added convenience, you can choose to pay via PayPal at checkout. This option provides an extra layer of security and ease, especially for our international customers.
Shipping to India: If you’re using an international card to ship an order to an address within India, simply enter your billing and shipping details accordingly at checkout. Our system will handle the rest, ensuring a smooth transaction.

2. Security and Privacy

At IndiTemptation, we prioritize the security of your payment information. We use advanced encryption technologies and partner with trusted payment gateways to ensure that your transactions are secure and your data is protected.

SSL Encryption

Secure Transactions: All transactions on IndiTemptation are protected by Secure Sockets Layer (SSL) encryption, a standard security technology that ensures your credit/debit card details and other personal information are securely transmitted over the internet.
Confidentiality: Your card details are confidential and are never stored on our servers. Our payment gateways, including Razorpay and PayPal, comply with global security standards to protect your data from unauthorized access.

Fraud Prevention

Real-Time Monitoring: We monitor all transactions in real-time to detect and prevent any fraudulent activities. In the event of a suspicious transaction, our team may contact you for verification.
Two-Factor Authentication: As per RBI guidelines, two-factor authentication is implemented for all online card transactions in India, adding an extra layer of security to your payments.

3. Cash on Delivery (COD)

At IndiTemptation, we understand that some customers prefer to pay for their orders upon delivery. To accommodate this preference, we offer Cash on Delivery (COD) as a payment option for orders within India.

How to Place a COD Order

Step 1: Add to Cart: Select the items you wish to purchase and add them to your shopping cart.
Step 2: Proceed to Checkout: Once you have finalized your selection, proceed to the checkout page.
Step 3: Choose COD: When prompted to select a payment method, choose “Cash on Delivery (COD)”.
Step 4: Order Confirmation: After placing your order, you will receive a call from our customer service team to confirm the order. Once confirmed, your order will be processed for COD.
Step 5: Payment on Delivery: When your order arrives, pay the delivery agent from ShipRocket Express and receive your parcel.

COD Charges and Conditions

Free COD for Orders Above ₹500: COD is free for orders above ₹500. For orders below ₹500, there is an additional shipping charge of ₹50.
Processing Time: Please note that COD orders may take an extra working day or two to process due to the confirmation steps involved. If you would like to expedite your order, we recommend converting your COD order to a prepaid order.
Conversion to Prepaid: If you wish to convert your COD order into a prepaid order, simply reply to the email confirmation you received, and we will send you a link to make the payment online.

Advantages of Prepaid Orders

Faster Processing: Prepaid orders are processed more quickly, often within 24-48 hours, allowing for faster delivery.
Eco-Friendly Option: By choosing a prepaid order, you help us reduce the use of printing paper required for COD processing, contributing to our eco-friendly initiatives.

4. Hidden Charges

No Hidden Fees

At IndiTemptation, transparency is one of our core values. We believe in straightforward pricing with no hidden charges or unexpected fees.

All-Inclusive Pricing: The prices listed on our website are final and all-inclusive. This means that the price you see on the product page is exactly what you pay, with no additional charges for taxes, octroi, or shipping (for orders above ₹500 within India).
Free Shipping: We offer free shipping across India on all orders above ₹500. For orders below ₹500, a nominal shipping fee of ₹50 applies.

Taxes and Duties

Domestic Orders: All applicable taxes are included in the product price for orders within India.
International Orders: For international orders, customs duties, taxes, and import fees are the responsibility of the recipient. These charges are not included in the total order amount at checkout and must be paid separately upon delivery.

5. Payment FAQs

How Do I Pay Using a Credit/Debit Card?

We accept all major credit and debit cards, including VISA, MasterCard, and American Express (AMEX). To pay using a card:

Step 1: Enter your 16-digit card number on the checkout page.
Step 2: Provide the 3-digit CVV code (Card Verification Value) found on the back of the card.
Step 3: Complete the payment process by following the on-screen instructions.

All credit/debit card details are kept confidential and secure, with SSL encryption ensuring your information is protected.

Is It Safe to Use My Card on IndiTemptation?

Yes, it is completely safe to use your credit/debit card on IndiTemptation. We partner with trusted payment gateways like Razorpay, Phonepe, PayU, Cashfree and PayPal, which use industry-standard encryption and security measures to protect your data.

Can I Pay with an International Card and Ship to an India Address?

Absolutely! We accept international credit and debit cards for orders shipped to an address within India. Simply enter your billing and shipping details at checkout, and our system will process your payment accordingly.

Do You Offer Cash on Delivery (COD)?

Yes, COD is available for orders within India. Please refer to the COD section above for more details on how to place a COD order and the associated charges.

What If I Have a Problem with My Payment?

If you encounter any issues with your payment, please contact our customer service team at hello@IndiTemptation.com or call us at +91-7773897774. We will be happy to assist you in resolving any payment-related concerns.

My Question Is Still Unanswered. What Should I Do?

If you have additional questions or need further assistance, please don’t hesitate to reach out to our friendly customer service team. We are here to help and ensure your shopping experience is as smooth and enjoyable as possible.

6. Security Best Practices

At IndiTemptation, we take every measure to ensure that your payment information is secure. In addition to our robust security protocols, we recommend that you follow these best practices to protect your financial information:

Protecting Your Information

Use Strong Passwords: Always use strong, unique passwords for your online accounts. Avoid using easily guessable passwords and consider using a password manager to keep track of your credentials securely.
Enable Two-Factor Authentication: Whenever possible, enable two-factor authentication (2FA) for your online accounts, including your email and payment gateways. This adds an extra layer of security.
Be Cautious with Public Wi-Fi: Avoid making payments or accessing sensitive information over public Wi-Fi networks. If you must use public Wi-Fi, consider using a Virtual Private Network (VPN) to encrypt your internet connection.
Monitor Your Accounts: Regularly review your bank statements and online account activity for any unauthorized transactions. If you notice anything suspicious, report it to your bank immediately.

What IndiTemptation Does to Protect You

Encryption: All payment transactions on IndiTemptation are encrypted using SSL (Secure Socket Layer) technology. This ensures that your card details and other personal information are securely transmitted over the internet.
PCI Compliance: Our payment gateways are PCI DSS (Payment Card Industry Data Security Standard) compliant, ensuring that your payment data is handled in accordance with the highest security standards.
Fraud Detection: We use advanced fraud detection tools to monitor and identify any suspicious activity. In the event of a potential fraud, our team will contact you to verify the transaction.

7. Refunds on Payments

We want you to shop with confidence at IndiTemptation. If you need to return a product, our refund process is straightforward and transparent.

Refund Process

Eligibility for Refunds: Refunds are available for eligible returns in accordance with our Returns & Cancellations policy. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Refund Method: Refunds will be issued to the original payment method used at the time of purchase. If you paid by credit or debit card, the refund will be processed back to the same card. For other payment methods, such as UPI or digital wallets, refunds will be issued to the corresponding account.
Processing Time: Please allow 7 business days for the refund to be processed after your return is received. It may take additional time for the refunded amount to reflect in your account, depending on your bank or payment provider.
Notification: You will receive an email confirmation once your refund has been processed. If you do not receive your refund within the expected timeframe, please contact our customer service team for assistance.

Refunds on International Orders

Currency Conversion: For international orders, refunds will be processed in INR (Indian Rupees). Due to currency conversion, the refunded amount may vary slightly from the original payment amount. This is beyond our control and is determined by your bank or payment provider.
Customs Duties and Taxes: Customs duties, taxes, and other import fees paid by the customer at the time of delivery are non-refundable. You may be able to claim a refund for these charges through your local customs office, subject to their policies.

8. Contact Information

We’re Here to Help

If you have any questions or concerns regarding payments on IndiTemptation, our customer service team is here to assist you. We are committed to ensuring that your shopping experience is secure, transparent, and enjoyable.

Customer Service

Email: contact@inditemptation.com
WhatsApp: +91 8100392825
Toll-Free (India): xxxx-xxx-xxx
Mobile: +91 8100392825

Mailing Address:
Indi Temptation
Akankha Abasan, North Station Road, Tentultala,
Agarpara, Kolkata – 700109, India

Feedback and Suggestions

We deeply value your feedback and are constantly striving to enhance our services. If you have any suggestions or have had an exceptional experience with us, please feel free to share it. Your input plays a vital role in helping us deliver the best possible experience to our customers.

My Question is Still Unanswered?
If your query remains unresolved, please email us at contact@inditemptation.com or call +91 8100392825. Our cheerful and dedicated “dear friends” team will be delighted to assist you as soon as possible.

International Orders, Global Shipping, Secure Payments & Transparent Pricing

Introduction

At IndiTemptation, we are proud to bring the beauty of Indian craftsmanship to customers all around the world. Our International Orders Policy is designed to provide you with all the information you need to ensure a smooth and seamless shopping experience, no matter where you are located. We are committed to transparency and fairness in all aspects of our business, from pricing to shipping.

This page covers everything you need to know about placing an international order with IndiTemptation, including shipping options, rates, customs, payment methods, and more. Please read this policy carefully to understand your rights and our procedures.

1. International Delivery

Global Shipping Partners

We deliver internationally to most countries around the globe through our trusted logistics partners, including:

DHL Express
FedEx
EMS (India Speedpost)
Blue dart

These partners are selected based on their reliability and efficiency, ensuring that your orders are delivered safely and on time.

Shipping Options

During checkout, you can choose your preferred shipping method from the options provided. The available methods will be displayed based on your location, and the shipping rate calculator will automatically show the shipping fee applied to your selection. We strive to offer the best shipping options available, balancing cost and delivery time.

International Delivery Timeline

Order Processing: Once your payment is confirmed, your order will be processed and dispatched from our warehouse within 24-48 hours. You will receive a dispatch confirmation email with tracking details.
Estimated Delivery Time: Depending on your location and the shipping method selected, delivery typically occurs within 10-15 business days after dispatch. Please note that delivery times may vary due to customs clearance procedures or other factors beyond our control.

2. Shipping Rates

Transparent and Fair Pricing

At IndiTemptation, we believe in transparency. Our shipping rates are based on the actual charges from courier companies like DHL, FedEx, and Aramex. We do not add any markup to these charges, ensuring that you only pay what is necessary for the shipping of your order.

Weight-Based Shipping

Simple and Clear: Shipping rates are calculated based on the weight of your order. The shipping rate calculator at checkout will automatically determine the cost based on the weight and destination of your package.
No Hidden Fees: Unlike some other platforms that might include shipping costs in the product price or charge inflated rates for “free” shipping, we keep our product prices separate and charge shipping based on actual courier costs. This ensures fairness and transparency in all transactions.

Why Shipping Rates May Seem High

Quality Over Cost: International Priority Shipping is a premium service that ensures your products arrive quickly and safely. While we understand that shipping rates may seem higher compared to other e-commerce websites, this is because we prioritize quality and reliability over low-cost shipping options that could compromise the safety and speed of delivery.
No Free Shipping: We do not offer “free” international shipping because we believe in fair pricing. Many websites inflate product prices to cover the cost of “free” shipping. At IndiTemptation, we charge shipping based on the actual value of the order, which we believe is a fair and ethical approach.

Assistance with Shipping Queries

If you have any questions or concerns about our shipping rates or options, please feel free to reach out to our customer service team at contact@inditemptation.com. We are here to assist you and ensure that you have a positive shopping experience.

3. Pricing Policy

Consistent Pricing for All Customers

At IndiTemptation, we believe in fairness and transparency. We do not adjust our prices based on your location—whether you are shopping from India, the United States, the United Kingdom, or any other country, the prices you see on our website are the same for everyone.

Single Price Policy: Our products are priced equally for all customers, regardless of their geographical location. This approach reflects our commitment to ethical business practices and ensures that you receive the same value for your purchase, no matter where you are in the world.
No Location-Based Markups: We do not increase prices for international customers to cover shipping or other costs. Instead, we maintain a transparent pricing structure where the product price remains constant, and any shipping costs are calculated separately based on actual courier rates.

4. Payment Options

Secure and Flexible Payment Methods

We offer a variety of secure payment options to make your shopping experience as convenient as possible, whether you are placing an order from within India or internationally.

International Credit/Debit Cards: We accept all major international credit and debit cards. Payments are processed securely through our trusted payment gateway, Razorpay, which uses SSL encryption technology to protect your card information.
PayPal: For added security and convenience, you can choose to pay via PayPal at checkout. This option is particularly popular with our international customers, providing an additional layer of protection for online transactions.
Direct Bank Transfer: If you prefer, you can also make a payment via direct bank/wire transfer to our bank account. Details for this option will be provided at checkout or upon request.
Shipping to India with International Cards: If you are using an international card to ship an order to an address within India, simply enter your billing and shipping details accordingly at checkout, and our system will process the payment seamlessly.

Payment Assistance

Payment Issues: If you encounter any issues during the payment process, don’t worry. Simply contact our customer service team at contact@inditemptation.com with your order ID, and we will assist you in resolving the issue promptly.
Failed Payments: In case of a failed payment, remain calm and reach out to us. Payment failures can occur due to various reasons, and our team will work with you to find a solution and ensure your order is processed smoothly.

5. Customs and Taxes

Understanding Customs Duties and Taxes

When placing an international order with IndiTemptation, it’s important to understand that customs duties, taxes, and other import fees may apply depending on your country’s regulations. These charges are not included in your order total and must be paid separately upon delivery.

Responsibility of the Customer: Any customs duties, taxes, or import fees imposed by your country’s customs authority are the responsibility of the recipient. Unfortunately, we cannot predict or control these charges, as they vary from country to country.
Customs Assistance: If you need assistance with understanding customs fees or if you encounter issues with customs clearance, our customer service team is here to help. While we cannot cover these charges, we will support you throughout the process to ensure your order is delivered successfully.

Customs Delays

Handling Delays: While we do our best to ensure timely delivery, customs clearance procedures may cause delays that are beyond our control. We closely monitor all international shipments and will keep you informed if any delays occur. We appreciate your patience and understanding in such cases.
Local Taxes: In some countries, additional local taxes or fees may be applied to your order upon delivery. These are separate from customs duties and are also the responsibility of the recipient.

6. Special Requests

Custom Orders and Gift Wrapping

At IndiTemptation, we understand that sometimes you may have special requests for your order. We are happy to accommodate these requests whenever possible to make your shopping experience more personalized.

Holding Orders: If you need us to hold your order for any reason, we can do so after payment has been completed. Please contact our customer service team with your request, and we will arrange to hold your order until you are ready for it to be shipped.
Gift Wrapping: We offer complimentary gift wrapping for international orders upon request. If you would like your order to be gift-wrapped, simply drop us a mail at contact@inditemptation.com ,and we will take care of it for you.
Personal Messages: Want to include a personal message with your gift order? Let us know, and we’ll handwrite your message on a sheet of handmade paper, adding a special touch to your gift.

Alternative Shipping Options

Preferred Shippers: While we primarily use DHL, FedEx, Bluedart, and EMS due to their reliability, we are open to using other shipping companies if you have a preferred shipper in mind. Contact us with your request, and we will do our best to accommodate it.
Shipping Rate Adjustments: If you believe you can find a more affordable shipping option, please let us know. We are committed to providing the best possible service and will work with you to explore all available options.

7. Returns, Cancellations, and Exchanges

Returns and Exchanges

While we strive to ensure your satisfaction with every purchase, we understand that there may be instances where you need to return or exchange an item. Due to the nature of international shipping, our return and exchange policy is a bit more restrictive for orders shipped outside of India.

Before Shipment: If your order has not yet been shipped from our warehouse, you can make as many alterations as needed. Please contact us as soon as possible to request changes or cancellations.
After Shipment: Once your order has been shipped to an international destination, returns, exchanges, and cancellations are generally not possible. We recommend double-checking your order details before finalizing your purchase.
Return Shipping Costs: If you still wish to return the parcel after receiving it, you will need to bear the return shipping costs. Once we receive the returned parcel in our warehouse, we will issue a full refund of your order value.
Faulty or Defective Products: If you receive a faulty or defective product, please reach out to us immediately. We will do our best to resolve the issue to your satisfaction, which may include a replacement or refund, depending on the situation.

Cancellations

Order Cancellations: Orders can be canceled before they are dispatched from our warehouse. If you need to cancel your order, please contact us as soon as possible. Once the order has been shipped, it cannot be canceled.
Refund Process: If you cancel an order before shipment, we will process a full refund to your original payment method. The refund will be initiated within [10 business days], though it may take additional time for the refunded amount to reflect in your account, depending on your payment provider.

8. Tracking Your Order

Real-Time Tracking

Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the status of your shipment in real-time.

Tracking Information: You can track your order through the tracking link provided in the dispatch confirmation email or by visiting the courier’s website. This link will provide you with updates on your order’s journey from our warehouse to your doorstep.
Updates and Notifications: We keep a close eye on all international shipments and will notify you if there are any delays or issues during transit. If you have any concerns about the tracking information, please don’t hesitate to contact us.

Customs Delays

Monitoring: We monitor all international shipments closely, especially during customs clearance. While we do our best to prevent delays, customs procedures in your country may cause unexpected hold-ups. In such cases, we appreciate your patience and will work with you to resolve any issues.
Customer Support: If your order is delayed due to customs or other issues, our customer service team is here to assist you. We will liaise with the courier and customs authorities to ensure your order is delivered as quickly as possible.

9. Security of Your Information

Secure Transactions

At IndiTemptation, the security of your personal and payment information is of utmost importance to us. We use state-of-the-art security measures to protect your data during every transaction.

SSL Encryption: All transactions on our website are protected by Secure Sockets Layer (SSL) encryption, ensuring that your credit/debit card details and other personal information are securely transmitted over the internet.
PCI Compliance: Our payment gateways, including Razorpay and PayPal, are PCI DSS (Payment Card Industry Data Security Standard) compliant, which means they meet the highest security standards for handling and storing payment information.
Data Privacy: We do not store your card information or PIN data on our servers. Your payment details are handled directly by our secure payment gateways, ensuring that your information is kept private and secure at all times.

Protecting Your Data

No Data Sharing: We respect your privacy and do not share your personal information with third parties, except as necessary to process your payment or fulfill your order.
Ongoing Security Monitoring: We continuously monitor our systems for any potential security threats and take immediate action to protect your data in case of any vulnerabilities.

Addressing Security Concerns

If you have any concerns about the security of your transactions or personal information, please contact us at contact@inditemptation.com. We are committed to providing a secure and trustworthy shopping experience and will address any concerns you may have promptly.

10. Contact Information

We’re Here to Help

If you have any questions or concerns regarding your international order, please feel free to reach out to us. Our customer service team is dedicated to providing you with the best possible shopping experience, no matter where you are in the world.

Customer Service

Email: contact@inditemptation.com
WhatsApp: +91 8100392825
Toll-Free (India): xxxx-xxx-xxx
Mobile: +91 8100392825

Mailing Address:
Indi Temptation
Akankha Abasan, North Station Road, Tentultala,
Agarpara, Kolkata – 700109, India

Feedback and Suggestions

Your feedback is important to us. If you have any suggestions on how we can improve our international shipping services or if you’ve had an exceptional experience, please don’t hesitate to share it with us. Your input helps us continue to provide the best possible service to our customers.

My question is still unanswered??

For special questions, just drop us a mail at contact@inditemptation.com or call or whatsapp on our dedicated support number for
international customers and speak to Parna Bhaduri or Chandan Dey on +91 8100392825 and we will surely have an answer. 🙂

Terms & Conditions

Introduction

Welcome to IndiTemptation! These Terms & Conditions (“Terms”) govern your access to and use of our website, mobile applications, and other services operated by IndiTemptation. By using our services, you agree to comply with and be bound by these Terms. If you do not agree, you must not use our services.

IndiTemptation is dedicated to offering you an exceptional experience as you explore India’s rich handcrafted arts and crafts. These Terms are designed to ensure a fair, transparent, and secure experience for both customers and artisans. Please read these Terms carefully before using our services.

1. Acceptance of Terms

By accessing, browsing, or using the IndiTemptation website (www.IndiTemptation.com) or any associated platforms, you acknowledge that you have read, understood, and agree to these Terms. This agreement applies to all visitors, users, and others who access or use our services.

Eligibility
To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction. By accessing our website, you confirm that you meet this requirement.

2. Changes to Terms

IndiTemptation reserves the right to update, modify, or replace these Terms at any time. Changes are effective immediately upon posting on our website. It is your responsibility to review these Terms periodically. Continued use of our services after changes constitutes acceptance of those changes.

Notification of Changes
For significant changes, we may provide additional notice, such as emailing registered users or displaying a prominent notice on our website. The “Effective Date” at the top of these Terms indicates when the latest changes were made.

3. Use of Our Services

IndiTemptation offers a curated selection of handcrafted products from artisans across India. We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our services for personal, non-commercial purposes, in accordance with these Terms.

Prohibited Activities
You agree not to engage in:

Unauthorized access to our website, user accounts, or systems.
Violation of applicable laws or regulations.
Interfering with or disrupting our website, servers, or networks.
Misrepresenting your identity or affiliation.
Using automated systems like “robots” or “spiders” without permission.
Unauthorized commercial use of our website.

Account Registration and Security

Account Security: You are responsible for safeguarding your password and notifying us of any unauthorized use.
Account Responsibility: You are fully responsible for all activities under your account. We may suspend or terminate your account for inaccurate information or violations of these Terms.

4. User Content

IndiTemptation allows users to submit reviews, ratings, comments, and other feedback (“User Content”). By submitting User Content, you agree to:

Ensure it is accurate, lawful, and does not infringe on third-party rights.
Avoid submitting defamatory, obscene, or inappropriate content.
Grant IndiTemptation a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and display your User Content.

Content Moderation
We reserve the right to monitor, edit, or remove User Content at our discretion. We do not endorse or assume liability for User Content submitted by users.

5. Intellectual Property

Ownership of Content
All content on our website, including text, graphics, logos, images, and digital downloads, is the property of IndiTemptation or its suppliers and is protected by intellectual property laws.

License to Use Content
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use Site Content for personal, non-commercial purposes. You may not:

Modify or reproduce Site Content without permission.
Use Site Content for commercial purposes.
Reverse engineer or extract source code from our software.

Trademarks
The trademarks, logos, and service marks on our website are owned by IndiTemptation or third parties. You may not use these Marks without prior written consent.

6. Product Information and Availability

Accuracy of Product Descriptions
We strive to provide accurate product information but do not warrant that descriptions, images, or other content are error-free. If a product is not as described, your sole remedy is to return it in unused condition.

Product Availability
Product availability is subject to change. We cannot guarantee that a product listed as “in stock” will be available for immediate shipment.

Handmade Product Variations
Many products are handmade and may have slight variations in color, size, or design, which are not considered defects.

7. Pricing and Payment Terms

Pricing

Prices are in INR (Indian Rupees) unless otherwise noted.
Prices do not include taxes, duties, or fees, which are calculated at checkout.
We reserve the right to correct pricing errors.

Payment Terms

We accept credit/debit cards, net banking, UPI, and digital wallets.
Payments must be made in full at the time of purchase.
You agree to provide accurate billing information and authorize us to charge your payment method.

8. Shipping Policy

Shipping Methods and Costs

Domestic Shipping:We offer standard and expedited shipping options within India.
International Shipping:We ship to select international destinations. Customers are responsible for customs duties and taxes.

Processing Time
Orders are typically processed within 1-3 business days. Delays may occur during peak periods.

Tracking Your Order
You will receive a tracking number via email once your order is shipped.

Shipping Restrictions
Some products may have shipping restrictions due to size, weight, or destination limitations.

9. Returns & Cancellations

Return Policy

Eligible items can be returned within 30 days of receipt.
Items must be unused, in original condition, and with all packaging and tags intact.
Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.

Cancellation Policy

Orders can be canceled before processing or shipping.
Once shipped, orders cannot be canceled but can be returned.

10. International Orders

Customs, Duties, and Taxes
Customers are responsible for customs duties, taxes, and import fees.

International Shipping Restrictions
Some products may be restricted from shipping to certain countries.

Currency Conversion
Prices are listed in INR. Currency conversion rates are determined by your payment provider.

Delivery Timeframes
International delivery times vary based on destination and shipping method.

11. Limitation of Liability

Disclaimer of Warranties
Our website, services, and products are provided “as is” without warranties of any kind.

Limitation of Liability
IndiTemptation is not liable for indirect, incidental, special, or consequential damages.

Maximum Liability
Our total liability to you shall not exceed the amount you paid in the last six months or INR 10,000, whichever is greater.

Indemnification
You agree to indemnify and hold IndiTemptation harmless from any claims arising from your use of our services.

12. Governing Law

These Terms are governed by the laws of India. Any disputes shall be resolved exclusively in a court located in [City], India.

13. Dispute Resolution

Negotiation and Mediation
Disputes will first be resolved through informal negotiation and mediation.

Arbitration
Unresolved disputes shall be resolved by binding arbitration under the Arbitration and Conciliation Act, 1996.

Class Action Waiver
Disputes will be resolved on an individual basis, not as a class action.

14. Termination

Termination by IndiTemptation
We may terminate your account for violations of these Terms.

Termination by User
You may terminate your account at any time.

15. Miscellaneous Provisions

Entire Agreement
These Terms, along with our Privacy Policy, constitute the entire agreement between you and IndiTemptation.

Severability
If any provision is found unenforceable, it shall not affect the validity of the remaining provisions.

Waiver
Our failure to enforce any provision does not constitute a waiver.

Force Majeure
We are not liable for delays or failures due to circumstances beyond our control.

Assignment
You may not assign your rights or obligations under these Terms without our consent.

Contact Information

For questions or concerns, contact us at:

Email:contact@inditemptation.com
WhatsApp:+91 8100392825
Toll-Free (India):xxxx-xxx-xxxx
Mobile:+91 8100392825

Mailing Address:
IndiTemptation
Akankha Abasan, North Station Road, Tentultala,
Agarpara, Kolkata – 700109, India

Last Updated: October 23, 2024

Introduction

This Privacy Policy explains how IndiTemptation collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from IndiTemptation.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources, as outlined below. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use your information to:

Communicate with you.
Provide or improve the Services.
Comply with legal obligations.
Enforce our terms of service.
Protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and use our Services. “Personal information” refers to information that identifies, relates to, describes, or can be associated with you. Below are the categories and specific types of personal information we collect:

Information We Collect Directly from You

Information you submit directly to us through our Services may include:

Contact details:Name, address, phone number, and email.
Order information:Name, billing address, shipping address, payment confirmation, email, and phone number.
Account information:Username, password, security questions, and other account security details.
Shopping information:Items you view, add to your cart, save in your account (e.g., loyalty points, reviews, referrals, or gift cards), or purchase.
Customer support information:Details you include in communications with us, such as messages sent through the Services.

Some features of the Services require you to provide certain information. If you choose not to provide this information, you may not be able to access or use these features.

Information We Collect About Your Usage

We may automatically collect information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies (“Cookies”). Usage Data may include:

Device and browser information.
Network connection details.
IP address.
Other information about your interaction with the Services.

Information We Obtain from Third Parties

We may also collect information about you from third parties, such as:

Vendors and service providers:Companies like Shopify that support our Site and Services.
Payment processors:They collect payment information (e.g., bank account, credit/debit card details, billing address) to process payments and fulfill orders.
Online tracking technologies:When you visit our Site, open emails, or interact with our Services or ads, we or third parties may collect information using pixels, web beacons, and cookies.

Any information obtained from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information for the following purposes:

Providing Products and Services:To fulfill orders, process payments, send notifications, manage your account, arrange shipping, and handle returns or exchanges.
Marketing and Advertising:To send promotional communications (e.g., emails, texts, or postal mail) and show you ads for products or services.
Security and Fraud Prevention:To detect and prevent fraudulent, illegal, or malicious activity.
Communicating with You and Service Improvement:To provide customer support and improve our Services.

Cookies

We use Cookies to power and improve our Site and Services, remember your preferences, and analyze user interactions. You can control or block Cookies through your browser settings, but this may impact your user experience.

Note: Our Site does not respond to “do not track” signals.

How We Disclose Personal Information

We may disclose your personal information to:

Vendors and third parties:Who perform services like IT management, payment processing, and shipping.
Business and marketing partners:To provide services and advertise to you.
Affiliates:Within our corporate group for business purposes.
Legal and regulatory authorities:To comply with legal obligations or protect our rights.

In the past 12 months, we have disclosed the following categories of personal information:

Identifiers (e.g., contact details).
Personal information under California law (e.g., order and account information).
Commercial information (e.g., shopping and customer support details).
Internet activity (e.g., Usage Data).
Geolocation data.

Third-Party Websites and Links

Our Site may link to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing any information.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with their information, contact us to request its deletion.

Security and Retention of Your Information

While no security measures are perfect, we take steps to protect your information. We retain your personal information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access/Know:Request access to your personal information.
Delete:Request deletion of your personal information.
Correct:Request correction of inaccurate information.
Portability:Request a copy of your information or its transfer to a third party.
Restrict Processing:Request limitations on how we process your information.
Withdraw Consent:Withdraw consent for processing where applicable.
Appeal:Appeal our decision if we deny your request.
Manage Communication Preferences:Opt out of promotional emails.

To exercise these rights, contact us using the details below.

Complaints

If you have complaints about how we process your personal information, contact us. If unsatisfied, you may lodge a complaint with your local data protection authority.

International Users

Your personal information may be transferred, stored, and processed outside your country. For transfers out of Europe, we rely on mechanisms like the European Commission’s Standard Contractual Clauses.

Contact

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email:incontact@inditemptation.com
Address:Akankha Abasan, North Station Road, Agarpara, Kolkata -700109

or the purpose of applicable data protection laws, we are the data controller of your personal information.

Tier-Based Gifting Policy

Our Tier-Based Gifting Philosophy

Hello Ji,
Welcome to IndiTemptation! 😊

At IndiTemptation, we’re passionate about offering you exceptional value while supporting our talented artisans and promoting sustainability. That’s why we’ve introduced a unique tier-based gifting system to reward you for shopping more with us. This isn’t just any ordinary offer—it’s a thoughtful initiative that benefits you, our artisans, and the planet. 🌍

Why Tier-Based Gifting?

When you make larger purchases from our site, you’re not just receiving free gifts—you’re becoming part of a smarter, more meaningful shopping movement. Here’s why our tier-based gifting is so special:

Extra Value for Your Money

We love showing our appreciation when you shop more. Instead of just discounts, we add a little extra joy to your shopping experience with thoughtful gifts. It’s our way of saying thank you for being part of the IndiTemptation family.

Environmental Impact

Here’s the best part—by consolidating your purchases into bigger orders, we reduce the number of shipments. This means less fuel consumption and fewer emissions, making your shopping choices more eco-friendly. Fewer shipments = a happier planet! 🌱

Support the Artisans

The more you buy, the more we can support our skilled artisans. Your purchases help sustain traditional crafts and provide livelihoods for the talented individuals who create these beautiful products.

How It Works

Our tier-based gifting system is simple and rewarding:

Free Shipping (Domestic)
On orders above INR 500.
Free Gift Worth Rs. 100
On orders above INR 1,000.
Free Gift Worth Rs. 250
On orders above INR 2,000.
Free Gift Worth Rs. 400
On orders above INR 3,000.

The best part?
The gifts are automatically added to your cart—no coupon or discount code needed. Just add products to your cart, and the free gifts will be included based on your order total.

Each tier is designed to maximize your savings while reflecting the cost efficiencies and environmental benefits of larger orders. We believe this approach offers you incredible value and a more sustainable shopping experience.

Why Shop at IndiTemptation?

Handmade and Sustainable

Every product at IndiTemptation is lovingly crafted by artisans across India. By shopping with us, you’re supporting sustainable and eco-friendly practices.

Unique and Authentic

Our collection is one-of-a-kind, reflecting the rich cultural heritage of India. From handwoven textiles to handcrafted jewelry, each item tells a story.

Community and Connection

When you shop at IndiTemptation, you’re joining a community that values tradition, craftsmanship, and sustainability. Your purchases make a difference—not just for you, but for the artisans and the environment too.

Join the Movement!

Take advantage of our tier-based gifting offers and join us in creating a positive impact—on your shopping experience, your budget, and the world. Thank you for choosing IndiTemptation, where every purchase supports handmade, sustainable craft products from across India!

Lots of love!
Sirf Aapke Liye

Careers

Introduction

At IndiTemptation, we’re more than just a workplace—we’re a community united by a shared passion for preserving and promoting India’s rich artisanal heritage. Our mission is to make a meaningful impact on the lives of artisans across India by providing them with a global platform to showcase their craftsmanship. We believe in the power of creativity, collaboration, and social responsibility. If you share these values and are looking for a fulfilling career that makes a difference, IndiTemptation is the place for you.

We offer a variety of career opportunities for individuals passionate about supporting the artisan ecosystem. From full-time roles at our Kolkata campus to part-time positions and volunteer opportunities, there’s a place for everyone. Whether you’re an experienced professional, a student seeking part-time work, or someone with unique skills eager to contribute to a meaningful cause, we invite you to explore the possibilities at IndiTemptation.

1. Full-Time Opportunities at Kolkata Campus

Why Work at IndiTemptation?

At our Kolkata campus, you’ll join a dynamic team dedicated to driving change and supporting the livelihoods of artisans across India. Our campus is a hub of creativity, innovation, and cultural exchange. By joining us, you’ll work on projects that directly impact the artisan community while growing your skills and career in a supportive and inspiring environment.

Probable Available Positions

We’re always on the lookout for talented and motivated individuals to join our team in Kolkata. Our full-time opportunities include roles such as:

Operations & Supply Chain Management:Collaborate with artisans and suppliers to ensure ethical sourcing, production, and delivery of products worldwide.
Marketing & Communications:Help share the story of IndiTemptation and the artisans we support through creative and impactful campaigns..
Customer Service:Be the voice of IndiTemptation, ensuring a seamless and enjoyable shopping experience for our customers.

How to Apply

If you’re passionate about making a difference and want to join our Kolkata team, we’d love to hear from you! Send your resume and a cover letter outlining your experience and why you want to work at IndiTemptation to careers@IndiTemptation.com. Please include the position you’re applying for in the subject line of your email.

2. Part-Time Opportunities

Why Consider a Part-Time Role at IndiTemptation?

Part-time roles at IndiTemptation offer flexibility for those who want to contribute to our mission while balancing other commitments like studies, family, or personal projects. Whether you’re a student seeking practical experience, a professional looking to broaden your skill set, or someone eager to support the artisan community on a flexible schedule, our part-time opportunities could be the perfect fit for you.

Probable Available Part-Time Roles

We offer a variety of part-time positions across different departments, providing hands-on experience in a socially responsible business while making a tangible impact on artisans’ lives.

Social Media & Content Creation:Manage our social media channels, create engaging content, and enhance our digital presence.
Customer Support:Assist customers with inquiries, order processing, and ensure a positive shopping experience.
Event Coordination:Help organize and execute events, workshops, and community engagement activities that promote artisan crafts.
Logistics & Inventory Management:Support our logistics team in managing inventory, processing orders, and ensuring timely deliveries.

How to Apply

If you’re interested in a part-time position, send your resume and a brief statement of interest to careers@IndiTemptation.com. Please specify the role you’re applying for and your availability.

3. Volunteer Opportunities

Become a Volunteer and Make a Difference

Volunteering at IndiTemptation is a rewarding way to contribute to the preservation and promotion of Indian crafts while gaining unique insights into the artisan ecosystem. Whether you’re a local resident, a traveler, or someone passionate about social impact, volunteering with us allows you to share your skills and make a meaningful difference.

Volunteer Roles and Skill Contributions

We welcome volunteers from all backgrounds and skill sets. Whether you’re skilled in design, marketing, teaching, or simply have a passion for supporting artisans, there’s a place for you at IndiTemptation.

Craft Workshops:Conduct workshops to help artisans improve their skills, learn new techniques, or explore innovative marketing strategies.
Community Outreach:Engage with local communities to raise awareness about the importance of preserving traditional crafts.
Educational Programs:Contribute to initiatives that teach artisans about financial literacy, digital marketing, and other essential skills.
Sustainability Projects:Assist in projects promoting sustainable practices, such as eco-friendly packaging and waste reduction.

How to Apply

If you’re interested in volunteering, send your resume or a brief overview of your skills and interests to contribute@IndiTemptation.com. Let us know how you’d like to contribute and your availability.

4. Why Join IndiTemptation?

Make a Difference

At IndiTemptation, your work goes beyond a typical job. Every role, whether full-time, part-time, or volunteer, directly supports and empowers artisans across India. By joining us, you’ll be part of a mission-driven organization that values creativity, sustainability, and social impact. Your efforts will help preserve India’s cultural heritage and provide artisans with the opportunities they deserve.

Growth and Development

We believe in nurturing talent and providing opportunities for personal and professional growth. At IndiTemptation, you’ll work on meaningful projects, learn from experienced professionals, and develop new skills. We encourage innovation and foster a collaborative environment where your ideas are valued and your contributions are recognized.

Work with a Passionate Team

Our team is made up of individuals who are passionate about what they do. We’re a close-knit community that values diversity, creativity, and collaboration. Whether you’re working at our Kolkata campus or contributing remotely, you’ll be part of a supportive team that shares your commitment to making a difference.

5. Contact Information

Join Us and Be Part of Something Special

If you’re ready to take the next step in your career and contribute to a mission that matters, we invite you to apply to IndiTemptation. Whether you’re looking for a full-time role, a part-time opportunity, or a volunteer position, we’re excited to hear from you.

Application and Inquiries

For Full-Time and Part-Time Opportunities:Send your resume and cover letter to careers@IndiTemptation.com. Specify the role you’re applying for and include relevant experience or skills.
For Volunteer Opportunities:Send your resume or a brief overview of your skills and interests to contribute@IndiTemptation.com. Let us know how you’d like to contribute and your availability.

Join us at IndiTemptation and be part of a movement that celebrates craftsmanship, sustainability, and social impact!

Returns, Refunds, Replacements & Cancellations Policy

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